FairConnect is a global provider of connected solutions tailored to the needs of insurance companies, committed to improving the quality of life of policyholders, respecting personal data and freedom of movement.
To pursue this mission, FairConnect designs and manages connected programs that help insurance companies and their policyholders improve the prevention of risks related to their mobility, property and health, while providing real-time assistance and valuable services.
Founded in 2016, with offices in France, Italy and Switzerland, FairConnect serves more than 800,000 active policyholders worldwide through dozens of connected insurance programs.
Via del Caucaso 49, 00144 Rome
Via Galileo Galilei, 64100 Teramo
Via Paolo Borsellino 38, 10138 Turin
To ensure that the behavior of all those who work on behalf of or in the interest of the company is always compliant with the law and consistent with the principles of correctness and transparency in the conduct of business and corporate activities, FairConnect has adopted the Code of Ethics and the Organisational, management and control model pursuant to Legislative Decree 231/2001.
We resolutely pursue the continuous improvement of company performance in order to promptly comply with all regulations with the aim of customer satisfaction in terms of quality of the products and services provided.
We have a Prefect License ex. Art. 134 TULPS (Public Security General Regulation) and we have have been certified compliant to the following regulatory standards:
- UNI CEI EN 10891:2022 (Requirements for Private Supervisory Institutes)
- UNI EN ISO 9001:2015 (Quality System)
- UNI 10459:2017 (Security Manager)
FairConnect Management adopts a quality policy to respond adequately to market needs and to pursue ever more effectively the satisfaction of its customers.
We always had the objective of delighting customers, in terms of quality of the products and services provided.
This objective is pursued through:
constant orientation towards the prevention of problems and disservices and continuous improvement consider Quality as a decisive element for compliance with regulatory requirements the pursuit of constant innovation of know-how and its organization, in order to capitalize on projects, methods and experiences continuous attention to customer satisfaction with punctual detection of his satisfaction the accurate control of the service delivery phases, for the purpose of optimal use of existing and/or potential resources, which can significantly affect one's performance the pursuit of continuous improvement of its quality management system; manage the commercial development of the Company aimed at consolidating relations with customers and strengthening the presence on the market, also through the correctness in the commercial and technical approaches with customers, in the maximum transparency of communication.
The organization is aware that the objective of quality assurance requires constant commitment from all operational personnel and that it can only be successfully achieved through a systematic approach to quality issues.